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Frequently Asked Questions

ARE NATURALBYCHEN PRODUCTS NATURAL?

Yes! Naturalbychen uses a combination of ingredients from nature, plant extracts, organic herbs, and ecocert. Each product is cruelty free, silicone free, Paraben free, Phthalate free.

CAN I USE NATURALBYCHEN ON KIDS?

Yes! Naturalbychen is safe enough for children because we only use natural ingredients. Because we use herbs, butters, oil, we strongly encourage you to read the ingredients and do a patch test to ensure your child is not allergic to any of our products.

DO YOUR PRODUCTS WORK ON 4C HAIR?

Yes! Naturalbychen was formulated for 4C, highly textured hair, however, it can work on all hair types.

DO YOUR PRODUCTS WORK ON LOW POROSITY HAIR?

Yes! Our products were formulated with individuals that have low porosity hair. Low porosity hair requires different techniques when applying products, using heat, and applying products on damp hair. Our products also contain film-forming humectants to keep the hair hydrated longer.

WHAT ABOUT INDIVIDUALS WITH HIGH POROSITY HAIR?

Yes! Often times individuals with high porosity hair may think they cannot achieve long healthy hair. The truth is you can, you just need ingredients that can help your hair retain moisture. Protein is important as it helps fill in the holes that are missing in the hair shaft. Use products with film forming humectants to keep water from quickly escaping, along with heavier creams and sealing all that moisture in with heavy oil/butter.

WHAT IS YOUR PRODUCT’S PH BALANCE?

Our products are all PH balanced around 5.0 as our hair’s natural ph. is more acidic around 4.5-5.5.

CAN NATURALBYCHEN BE USED ON RELAXED HAIR?

Yes! Our products can also be used on relaxed hair, as it will help strengthen and condition the hair. Relaxed hair needs extra care as the relaxer breaks down the protein bonds in your hair. So it’s important that this type of hair gets the right amount of moisture/protein balance.

WHAT IS AYURVEDIC HAIRCARE?

Ayurvedic practices has long been used as a holistic health care approach through different culture, mainly in India. When incorporating an Ayurvedic process into your hair care regimen, it adds great benefit to the hair and scalp by treating hair loss and aiding in hair growth. Although these practices has been around for centuries before commercial products, were available, there’s no magic potion to grow your hair overnight. However, what Ayurvedic herbs does is that it helps to increase the health of your scalp which will increase blood circulation to the follicles, which can help your hair grow faster. Each herb has its own unique properties making them an ideal ingredient in your hair care regimen.

WHAT TYPE OF FRAGRANCES ARE IN YOUR PRODUCTS?

Naturalbychen uses a combination of essential oils and synthetic fragrance oils that are paraben and phthalate free.

WHEN WILL I START SEEING RESULTS?

Everyone’s hair is different along with their hair concerns, however, with consistency, customers have reported that they have seen the following improvements: moisture retention, growth, shine, and manageability.

HOW DO I STORE MY PRODUCTS?

Our products contain natural preservatives, and we use some ingredients in their raw form. Therefore it is highly recommended to store it in a cool, dry place.

WHAT IS MSM?

Methylsulfonylmethane (MSM) (also known as Organic Sulfur ), is a natural nutrient that’s vital to our overall health that’s already part of our body. It is an excellent, natural alternative for increasing hair growth, and overall hair health, thickness and appearance. MSM helps increase hair growth by aiding in the suppression of the Telogen (resting) phase, and helping to reactivate the Anagen (hair growth) stage.